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Our site is under active development. Thank you for your understanding.

Effective Date: 24.11.2024
*The policy may be changed and reformulated at the discretion of the company and in accordance with the regulations.*

PRIVACY POLICY

1. INTRODUCTION

EU Consulting (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our services. It also explains your rights in relation to your personal information and how you can exercise them. By using our website or services, you agree that information will be collected and used in accordance with this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

2. INFORMATION WE COLLECT

We collect various types of personal information from users to provide and improve our services. The types of information we may collect include:
• Personal identification information: name, email address, telephone number, postal address, payment information.
• Technical information: IP address, browser type, operating system, device information.
• Transaction information: payment information (such as credit card information) when you purchase our services.
• Communications: any feedback, requests or other communications you send to us.

3. HOW WE COLLECT INFORMATION

We collect personal information in several ways:
• Directly from you: when you fill out forms on our website (such as contact forms), sign up for newsletters or interact with our services.
• Automatically: using cookies and similar technologies to track your activity on our website.
• From third parties: We may receive information about you from third party service providers (such as payment processors) to facilitate transactions.

4. USE OF PERSONAL INFORMATION

We use the personal information we collect for the following purposes:
• To provide and operate our consulting services.
• To process payments and manage invoicing.
• To contact you regarding updates, promotions or notifications about services provided.
• To improve our website and services based on user feedback and usage patterns.
• To comply with legal obligations and respond to lawful requests from government authorities.

5. LEGAL BASIS FOR PROCESSING PERSONAL DATA

We process personal data on the following legal grounds:
• Necessary for performance of the contract: to fulfill our contractual obligations in providing consulting services to you.
• Consent: where you have given explicit consent to certain processing activities (e.g. reformatting documents).
• Legitimate interests: to improve our services and ensure the security of our website.
• Legal obligations: when required to comply with applicable laws or regulations.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to improve your experience and monitor site performance. Cookies are small text files stored on your device that help us recognise repeat visitors and track their interactions with the site. We may use different types of cookies:
• Essential cookies: These are required for the basic functionality of the website.
• Analytics cookies: help us understand how users interact with the site (e.g. Google Analytics).
• Marketing cookies: used to display relevant advertising based on your browsing behavior.

You can manage cookie settings through your browser settings. However, disabling some cookies may affect the functionality of the website.

7. TRANSFER OF PERSONAL INFORMATION

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
• Service providers who assist in the provision of our services (e.g. trusted translations of documents, notarial contracts).
• If required by law or in response to valid legal processes (such as court orders).

Any third party service providers are required to comply with strict data protection standards in accordance with EU requirements.

8. DATA RETENTION PERIOD

We retain personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by law. Once your data is no longer needed for these purposes, it will be securely deleted or anonymised. For example:
• Transactional data will be retained for accounting purposes for a period of time determined by local tax laws (usually 5 years).
• Data for marketing purposes will be stored until you unsubscribe from receiving communications from us.

9. DATA SECURITY

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or modification. These measures include:
• Encryption and anonymization of sensitive data (e.g. payment information).
• Protected servers using firewalls provided by specialized companies.
• Regular security checks and updates to ensure compliance with industry standards.

• Creating backup copies of documents while working with a client to provide services.

Although we strive to protect your personal information, no method of transmitting data over the Internet is completely secure. Therefore, we cannot guarantee absolute security.

10. INTERNATIONAL DATA TRANSFER

As an EU company, we store and process data within the European Economic Area (EEA). However, if we need to transfer your data outside the EEA (for example, to a third-party service provider in another country), we will ensure that appropriate safeguards are in place in accordance with the requirements of the GDPR.

11. YOUR RIGHTS REGARDING PERSONAL DATA

Under the General Data Protection Regulation (GDPR), you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data we hold about you.

• Right to rectification: You may request that inaccurate or incomplete information be corrected.

• Right to erasure (“right to be forgotten”): You can request that your personal data be erased in certain circumstances.

• Right to restriction of processing: You may request that the processing of your personal data be restricted in certain situations.

• Right to data portability: You may request that your data be transferred to another service provider in a structured format.

• Right to object: You may object to data processing on the basis of legitimate interests or for direct marketing purposes.

To exercise any of these rights or if you have any questions about this Privacy Policy, please contact us at “info@euconsulting.es”.

12. WITHDRAWAL OF CONSENT

If you wish to withdraw your consent to the processing of personal data that requires consent (e.g. for marketing purposes), you can do so by contacting us at info@euconsulting.es. Please note that the withdrawal of consent does not affect the lawfulness of the processing based on consent prior to its withdrawal.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time in response to changes in legal requirements or business practices. Any changes will be posted on this page with an updated "Effective Date." We encourage users to review this policy periodically for updates.

If significant changes are made that affect the processing of personal data, we will notify users by email or through a prominent notice on our website.

14. CONTACTS

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

EU Consulting

Pueblito Platero, L 13, 29604, Malaga

Email: info@euconsulting.es

Phone: +34 685798855

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